How DANA And QRIS Records Are Used
Our Privacy Policy covers information you provide during account creation, including your phone number and the details needed for phone verification before account access. We also receive technical records such as device type, sign-in time, IP address and security events so we can identify unusual access.
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Payment records may show the selected rail, reference number, amount status and confirmation time for DANA, OVO, GoPay, QRIS, bank transfer or a virtual account; we do not describe wallet details beyond what is needed to match a transaction. We use these records to provide account
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support, check payment status, maintain security and meet applicable legal requests. We limit internal access to staff or service partners who need the record for that purpose. Retention depends on the record and legal need. Where local law permits, you can request access, correction or removal
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through our support path, subject to identity checks and records we must retain.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.